Frequently Asked Questions

How do I receive my digital planner after purchase?

Once you complete your purchase, you’ll receive an instant download link directly to your email. Simply click, download, and start using your planner immediately – no waiting for shipping.

Which devices and apps is the planner compatible with?

Our digital planners are designed to work on all devices – including tablets, phones, and laptops. They’re compatible with popular apps like Goodnotes, Notability, Noteshelf, and even PDF annotation apps.

Is the planner dated or undated?

The main planner is undated, so you can start using it at any time and reuse it year after year without buying a new one. Some specialty templates may include dated options, which will be clearly listed in the product details.

Can I reuse the planner every year?

Absolutely! Because it’s undated and fully digital, you can use it year after year without additional cost.

Can I print the planner?

While our planners are designed for digital use, most templates are print-friendly if you prefer physical copies. Please check your product details to confirm printing compatibility.

Do you offer refunds?

Due to the digital nature of our products, we cannot offer refunds once the download has been sent. However, if you experience any issues with your files, please contact us and we’ll be happy to help.

How do I contact support?

You can reach us directly through our Contact Us page or by emailing vyntara.design@gmail.com. We typically respond within 24 hours.